Finally - flexible, prepaid fibre broadband! Great for moving around, saving money, or connecting the bach when you need it.

    from$2.30/day
    No contractsNo bill shockDisconnect anytimeNZ-based support
    Nintendo Switch 2 console in handheld mode
    Competition

    Say “Um”. Win a Switch 2.

    Make a video using the word “Um”, tag @um_internet on Instagram or TikTok, and the best one wins a Nintendo Switch 2 plus a year of internet on us.

    How to enterEntries close 30 September 2026

    Check if we're in your neighbourhood

    Enter your address to see if prepaid fibre is available

    Built for the way you live

    Whether you're flatting, travelling, or heading to the bach for the weekend

    Students & Flatters

    Students & Flatters

    Get your own connection in your flat.

    • Predictable pricing, no monthly bill
    • No lock-in, no credit checks
    • Easy to split costs with flatmates
    • Set up online in minutes
    On the Move

    On the Move

    Internet that follows you wherever you go.

    • Moving flats? Sorted in minutes
    • Disconnect and reconnect in a flash
    • No early termination fees, ever
    • Your credit carries over
    Bach & Holiday Homes

    Bach & Holiday Homes

    Only pay when you're there.

    • Pause during off-season
    • Reconnect quickly when you arrive
    • No minimum commitment
    • Perfect for short stays
    Renting it out? →

    How it works

    Getting connected is as easy as a Sunday morning

    1

    Check your address

    Enter your address to see if we can connect you to prepaid fibre.

    2

    Sign up & top up

    No contracts, no surprises. Just top up when you need internet.

    3

    Connect when you need it

    Use it when you want, pause when you don't. Total flexibility.

    Already have fibre at your address? Add your own connection with no install fee. Just sign up and go.

    Simple, honest pricing

    Three speeds. No hidden fees. No surprises.

    Pay when you want, stop when you want.

    FastFibre

    872 Mbps down, 500 Mbps up

    $4.27/day

    Charged daily while connected

    • Unlimited data
    • No contracts or lock-in
    • Disconnect & reconnect anytime
    • NZ-based support
    • 4K streaming & gaming
    • Fast uploads
    Most popular

    Fibre

    100 Mbps down, 20 Mbps up

    $2.30/day

    Charged daily while connected

    • Unlimited data
    • No contracts or lock-in
    • Disconnect & reconnect anytime
    • NZ-based support
    • Great for everyday browsing

    HyperFibre

    around 2 Gbps

    Device capability may limit achievable speeds

    $6.57/day

    Charged daily while connected

    • Unlimited data
    • No contracts or lock-in
    • Disconnect & reconnect anytime
    • NZ-based support
    • Needs a router with a 2.5 Gbps WAN port
    • Requires upgraded ONT

    Disconnect anytime. No questions asked.

    What you get depends on more than the plan. A cable to your router beats WiFi every time, where the router sits decides what the back bedroom gets, and evenings are busier than mornings. More in router setup.

    Speeds are peak-time averages, and results vary between homes. Fibre and FastFibre come from the Commerce Commission's Measuring Broadband New Zealand report, July 2026. That programme doesn't measure HyperFibre, so that figure is ours.

    Internet that fits your life

    Traditional broadband ties you into contracts and charges you even when you're not using it. Um is prepaid fibre from $2.30/day where you're in complete control.

    Pay as you go

    Your balance is drawn down daily while you're connected. No monthly invoices, no bill shock.

    No contracts, ever

    No lock-in periods, fixed terms, or early termination fees. Stay for a day or a decade.

    Connect & disconnect freely

    Disconnect and charges stop. Reconnect and you're online, usually within hours.

    No credit checks

    Because you prepay, there's nothing to credit-check. Sign up online in minutes.

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    New Zealand beach
    Family using tablet together
    Looking out the window

    Got questions?

    Here are the answers to the most common ones

    Still have questions?

    We're here to help. Drop us an email and we'll get back to you.