Finally - flexible, prepaid fibre broadband! Great for moving around, saving money, or connecting the bach when you need it.

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Check if we're in your neighbourhood
Enter your address to see if prepaid fibre is available
Built for the way you live
Whether you're flatting, travelling, or heading to the bach for the weekend
Students & Flatters
Get your own connection in your flat.
- Predictable pricing, no monthly bill
- No lock-in, no credit checks
- Easy to split costs with flatmates
- Set up online in minutes
On the Move
Internet that follows you wherever you go.
- Moving flats? Sorted in minutes
- Disconnect and reconnect in a flash
- No early termination fees, ever
- Your credit carries over
Bach & Holiday Homes
Only pay when you're there.
- Pause during off-season
- Reconnect quickly when you arrive
- No minimum commitment
- Perfect for short stays
How it works
Getting connected is as easy as a Sunday morning
Check your address
Enter your address to see if we can connect you to prepaid fibre.
Sign up & top up
No contracts, no surprises. Just top up when you need internet.
Connect when you need it
Use it when you want, pause when you don't. Total flexibility.
Already have fibre at your address? Add your own connection with no install fee. Just sign up and go.
Simple, honest pricing
Three speeds. No hidden fees. No surprises.
Pay when you want, stop when you want.
FastFibre
872 Mbps down, 500 Mbps up
Charged daily while connected
- Unlimited data
- No contracts or lock-in
- Disconnect & reconnect anytime
- NZ-based support
- 4K streaming & gaming
- Fast uploads
Fibre
100 Mbps down, 20 Mbps up
Charged daily while connected
- Unlimited data
- No contracts or lock-in
- Disconnect & reconnect anytime
- NZ-based support
- Great for everyday browsing
HyperFibre
around 2 Gbps
Device capability may limit achievable speeds
Charged daily while connected
- Unlimited data
- No contracts or lock-in
- Disconnect & reconnect anytime
- NZ-based support
- Needs a router with a 2.5 Gbps WAN port
- Requires upgraded ONT
Disconnect anytime. No questions asked.
What you get depends on more than the plan. A cable to your router beats WiFi every time, where the router sits decides what the back bedroom gets, and evenings are busier than mornings. More in router setup.
Speeds are peak-time averages, and results vary between homes. Fibre and FastFibre come from the Commerce Commission's Measuring Broadband New Zealand report, July 2026. That programme doesn't measure HyperFibre, so that figure is ours.
Internet that fits your life
Traditional broadband ties you into contracts and charges you even when you're not using it. Um is prepaid fibre from $2.30/day where you're in complete control.
Pay as you go
Your balance is drawn down daily while you're connected. No monthly invoices, no bill shock.
No contracts, ever
No lock-in periods, fixed terms, or early termination fees. Stay for a day or a decade.
Connect & disconnect freely
Disconnect and charges stop. Reconnect and you're online, usually within hours.
No credit checks
Because you prepay, there's nothing to credit-check. Sign up online in minutes.