Applying
Documents come last.
We check your address and household before you send us anything. Nothing goes to Chorus until someone here has checked it, and we text you, usually within a couple of days.
Fibre for $30 a month.
Fibre Assist is for households who qualify. 100 Mbps down, 20 Mbps up, unlimited data, and the same NZ-based support as everyone else. It runs on Chorus fibre only.
Only $30 a monthNo connection feeNo late fees or hardware charges
Three things have to be true.
A Kāinga Ora or community housing tenancy, or a child at a qualifying school.
A Community Services Card, or a MyMSD benefit breakdown letter.
An address on Chorus fibre, with a fibre box that has been off for three months.
Chorus fibre only. Addresses on Enable, Tuatahi First Fibre, or Northpower fibre can't get it. A Gold Card or NZ Super on its own doesn't qualify.
Once you're on
It stays on.
There's no pause or switch-off on Fibre Assist. A break in service can lose the offer for good, so your account doesn't offer one.
Help
Stuck on a step?
Email our NZ-based support team. Your application saves as you go, and we text you a link to finish it later.