Applying
Documents come last.
We check your address and household before you send us anything. Nothing goes to Chorus until someone here has checked it, and we text you.
Fibre Assist is for households who qualify. 100 Mbps down, 20 Mbps up, unlimited data, and the same NZ-based support as everyone else. Fibre Assist is a Chorus offer, so it's only at Chorus fibre addresses.
A Kāinga Ora or community housing tenancy, or a child at a qualifying school.
A Community Services Card, or a MyMSD benefit breakdown letter.
An address on Chorus fibre, with a fibre box that has been off for three months.
Fibre Assist is Chorus fibre only. Our other plans work on Enable, Northpower, and Tuatahi First Fibre too. A Gold Card or NZ Super on its own doesn't qualify.
See our other plansApplying
We check your address and household before you send us anything. Nothing goes to Chorus until someone here has checked it, and we text you.
Once you're on
There's no pause or switch-off on Fibre Assist. A break in service can lose the offer for good, so your account doesn't offer one.
Help
Email our NZ-based support team. Your application saves as you go. Come back with the same mobile number to finish it.