Referrals
Get someone on Um.
We’ll send you $5.00.
Give them your referral code. Once they’ve been billed for 60 days, $5.00 goes to your bank account. Cash, not credit. You don’t have to be an Um customer.
Pop in your email and we’ll send you a PIN to sign in with. Already an Um customer? Your referral code is on your account page too.
Grab your referral code
Above, or on your account page if you’re a customer. It comes with a link you can send straight to them.
They sign up with it
There’s a box for it when they enter their details. Our link fills it in for them.
You get paid
60 billed days later, we ask for your bank account and send the $5.00.
No cap
Send as many people as you like. Every one who sticks around 60 days is another $5.00.
Referral terms
Last updated: 22 August 2026
Who is running this
Metaphor Limited, trading as Um, New Zealand. Email help@um.nz with any questions.
Who can refer, and who counts
Anyone can refer. You do not have to be an Um customer, and you do not have to buy anything. What you need is an email address you can receive a PIN at, and a New Zealand bank account in your own name for us to pay into.
The person you refer has to be new to Um: a customer we already have does not count, even at a new address.
One referral per new customer. If they enter a referral code, that is the one that gets paid.
You cannot refer yourself. A signup whose email or phone matches the referrer is not a referral.
What a billed day is
A day the person you referred paid for. On daily billing that is a day their credit covered; on monthly billing it is a day inside a paid month. Days do not have to be in a row, so a bach that shuts for winter still gets there.
Days before their connection goes live are not billed days. Nobody pays for the wait, so nobody earns days for it either.
How you get paid
$5.00 NZD per qualifying referral, paid by bank transfer to a New Zealand account in your name. We ask for the account when the first one qualifies. Transfers usually land within a couple of business days.
We hold what you have earned until you give us an account to send it to.
Your account number is your responsibility
You give us the account number, and we pay what we owe you to the number you give us. We check that it is a structurally valid New Zealand account number, and we ask your bank to confirm it where that check is available, but neither of those proves the account is yours.
New Zealand bank transfers are paid on the account number, not the name on the account. If the number you enter is wrong, the money goes to whoever holds that account. We cannot reverse it, we cannot recover it, and we are not liable for it or required to pay you again. Check it before you save it.
If you think you have entered the wrong number, tell us at help@um.nz straight away. If the payment has not left yet we will stop it, and if it has we will give you what we know so you can ask your bank to try to recall it.
Changes and abuse
We can change or end this promotion. Referrals already qualified get paid.
We will not pay for signups made to game this, including duplicate accounts and connections created and cancelled to farm days. Nothing here limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those rights apply. These terms are governed by New Zealand law.